This User Agreement (the "Agreement") governs the terms and conditions of use of the website impetra. kz (the "Website") and is binding upon all users. By accessing or using the Website, you acknowledge and agree to comply with this Agreement.
1. GENERAL PROVISIONS
1.1. The Website is an online information platform operated by ECOFLOW LLC, providing information about the Company, industrial equipment, process equipment, fluid handling solutions, engineering services, completed projects, partners, and related business activities.
1.2. Through the Website, users may review information about the Company’s products and services, submit inquiries, request quotations, obtain technical consultations, and communicate with the Company using the available contact forms and communication channels.
1.3. This Agreement applies to all visitors and users of the Website regardless of whether they create an account or register.
2. RIGHTS AND OBLIGATIONS OF THE PARTIES
2.1. The User agrees to:
2.1.1. Provide accurate and truthful information when submitting inquiries or completing contact forms;
2.1.2. Refrain from actions that may disrupt the operation, security, or functionality of the Website;
2.1.3. Refrain from uploading, transmitting, or distributing malicious software, harmful content, or unlawful materials through the Website;
2.1.4. Respect the intellectual property rights associated with the Website and its content;
2.1.5. Use the Website only for lawful purposes.
2.2. The Company reserves the right to:
2.2.1. Modify, suspend, restrict, or discontinue any part of the Website at any time without prior notice;
2.2.2. Process Personal Data in accordance with the Privacy Policy published on the Website;
2.2.3. Use information provided by Users to respond to inquiries, provide consultations, prepare quotations, and conduct business communications;
2.2.4. Improve, modify, or update Website content, functionality, and services;
2.2.5. Take reasonable measures to protect the Website against misuse, unauthorized access, and security threats.
3. PERSONAL DATA
3.1. While using the Website, a User may voluntarily provide:
3.1.1. Name;
3.1.2. Telephone number;
3.1.3. Email address;
3.1.4. Company name and position;
3.1.5. Information regarding products, equipment, projects, or services of interest;
3.1.6. Any other information voluntarily submitted through forms or communication channels.
3.2. Personal Data is submitted through contact forms, email communications, telephone communications, or other channels provided on the Website.
3.3. Personal Data may be used for:
- responding to inquiries;
- providing technical consultations;
- preparing quotations and commercial proposals;
- processing requests related to products and services;
- maintaining business communications;
- improving Website functionality and user experience;
- conducting analytics and statistical analysis.
3.4. The Company implements reasonable technical and organizational measures to protect Personal Data against unauthorized access, disclosure, alteration, loss, or destruction.
4. INTELLECTUAL PROPERTY
4.1. All content available on the Website, including but not limited to text, graphics, images, photographs, logos, trademarks, design elements, software, page layouts, and other materials, is protected by intellectual property laws and belongs to the Company or is used under valid legal authorization.
4.2. Users may not copy, reproduce, distribute, publish, modify, transmit, display, create derivative works from, or otherwise use Website materials without prior written permission from the respective rights holder.
4.3. Limited use of Website materials for personal, non-commercial purposes is permitted provided that all copyright and proprietary notices remain intact.
5. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
5.1. The Website and its contents are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.
5.2. The Company does not guarantee uninterrupted operation of the Website, freedom from errors, viruses, security vulnerabilities, or complete accuracy of all information published on the Website.
5.3. Information regarding products, specifications, technical characteristics, availability, pricing, lead times, engineering solutions, and other materials is provided for informational purposes only and does not constitute a legally binding offer.
5.4. Final commercial terms, including pricing, technical specifications, delivery schedules, warranties, and scope of supply, shall be determined individually through direct communication and contractual arrangements between the parties.
5.5. To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, the Website.
5.6. Users assume full responsibility for decisions made based on information obtained through the Website.
6. THIRD-PARTY LINKS AND SERVICES
6.1. The Website may contain links to third-party websites, applications, or services.
6.2. The Company does not control and is not responsible for the content, privacy practices, availability, or operation of third-party resources.
6.3. Accessing third-party resources is performed at the User’s own risk.
7. WEBSITE AVAILABILITY
7.1. The Company may perform maintenance, upgrades, modifications, or technical work affecting Website availability.
7.2. The Company reserves the right to temporarily suspend access to the Website without prior notice when necessary for technical, security, operational, or business reasons.
8. MODIFICATIONS TO THE AGREEMENT
8.1. The Company reserves the right to modify this Agreement at any time without prior notice.
8.2. Updated versions shall become effective upon publication on the Website unless otherwise specified.
8.3. Continued use of the Website after publication of updates constitutes acceptance of the revised Agreement.
8.4. Users are responsible for reviewing the current version of this Agreement periodically.
9. GOVERNING LAW
9.1. This Agreement shall be governed by and interpreted in accordance with the applicable laws governing the activities of the Company.
9.2. Any dispute arising from or relating to the use of the Website shall be resolved through negotiations and, where necessary, through the competent courts having jurisdiction over the Company.
10. CONTACT INFORMATION
Website: impetra. kz
Operator: ECOFLOW LLC
Registered Address: 123 308, Moscow, Municipal District Khoroshevo-Mnevniki, 3rd Khoroshevskaya Street, Building 2, Structure 1, Premises 9B/N/6, Russian Federation
OGRN: 1 147 746 970 392
TIN (INN): 7 707 842 526
Email:
sales@impetra.kzPhone: +7 (700) 740-07-74
Last Updated: June 23, 2026